Refund & Return Policy
If you made it here, then that means you either purchased an item from Ashley Austin & Co. or are considering to, and for that we would like to thank you. We hope to make your shopping experience with us a great one. Thanks again for choosing Ashley Austin & Co. to style your life.
You have 12 hours upon placing your order to request cancellation.
You have 14 days upon delivery to request a refund or an exchange. You may receive a refund or exchange any item not in its original condition, is damaged or missing parts for reasons due to OUR error.
To complete your refund or exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please contact firstname.lastname@example.org for returns.
If you would like to exchange an item please contact email@example.com. Please allow 2-4 business days for the processing of your exchange as well as 14-30 business days for the delivery of your item.
If you would like to return for store credit instead of a refund then please contact us at firstname.lastname@example.org
For any further assistance, please do not hesitate to contact us at email@example.com